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• Afficher le sujet - Problème 4G sur Motorola Moto G 4G

Problème 4G sur Motorola Moto G 4G

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Problème 4G sur Motorola Moto G 4G

Message non lupar elohoho » Jeu 26 Fév 2015 16:30

Bonjour,

J'ai un forfait chez Free mobile, celui à 20€, et donc avec normalement la 4G. J'ai depuis l'été 2014 un motorola moto G 4G, donc normalement compatible 4G. Sachant que j'ai bien activé l'option 4G sur mon compte free, et que je suis dans la zone de couverture 4G de free.
Pourtant, je ne capte jamais la 4G, toujours la H+ ! Ca a fonctionné une ou deux fois au début, mais depuis, je ne capte plus la 4G.

Est-ce que vous pourriez m'aider ? Pensez-vous que ça vient du téléphone ou de Free ?

Merci par avance !
elohoho
 
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar mhz2000 » Jeu 26 Fév 2015 19:19

Salut,
tu as regardé dans paramètres> connectivité ?
2010 Nokia e5-00/2012 BlackBerry curve 3g/2014 Acer liquid E2 duo /2015 Samsung Galaxy Note 10.1 édition 2014/OnePlus One 64Go
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar elohoho » Ven 27 Fév 2015 14:57

Je viens de regarder ! Dans paramètres du réseau mobile, il y a Type de réseau préféré. Quand je sélectionne "4G (recommandé)", je ne capte pas plus que la H+ !
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar mhz2000 » Ven 27 Fév 2015 15:21

hein ? Il y a un truc pas logique. Aller dans telephone puis le clavier et taper ce code: *#*#4636#*#* puis information sur le téléphone et en bas chercher : LTE only
2010 Nokia e5-00/2012 BlackBerry curve 3g/2014 Acer liquid E2 duo /2015 Samsung Galaxy Note 10.1 édition 2014/OnePlus One 64Go
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar elohoho » Ven 27 Fév 2015 18:39

En mettant LTE only, je ne capte pas du tout!
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar mhz2000 » Sam 28 Fév 2015 09:37

Donc tu ne capte pas la 4g chez toi mais peut être dehors
2010 Nokia e5-00/2012 BlackBerry curve 3g/2014 Acer liquid E2 duo /2015 Samsung Galaxy Note 10.1 édition 2014/OnePlus One 64Go
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar f22217 » Mar 17 Nov 2015 10:54

Le probleme vient de free, j'ai un cas similaire avec mon oppo r7 plus : mon petit frere avec un autre tel capte la 4g et moi uniquement le h+. Ce qu'il se passe c'est que free a une liste d'IMEI de telephones 4g et considere les autres telephones comme n'ayant pas acces a la 4g (ce qui est vraiment casse c*****e). Et a priori la seule solution est d'aller piquer un imei de samsung chez darty ou Leclerc ce qui je le rapelle est un delit et est reprehensible de 2 ans d'emprisonnement et 37500 euros d'amendes.
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar mhz2000 » Jeu 19 Nov 2015 19:41

2010 Nokia e5-00/2012 BlackBerry curve 3g/2014 Acer liquid E2 duo /2015 Samsung Galaxy Note 10.1 édition 2014/OnePlus One 64Go
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar f22217 » Ven 20 Nov 2015 08:15

Yen a qui ont essaye, la reponse : "il faut acheter un telephone dans notre boutique" ou "il faut acheter un telephone plus recent" ou encore "contacter le constructeur du telephone", regarde ca :
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Re: Problème 4G sur Motorola Moto G 4G

Message non lupar mhz2000 » Ven 20 Nov 2015 18:32

Je pense que les Motorola sont déclaré non?
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