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• Afficher le sujet - L'appareil photo ne marche plus help

L'appareil photo ne marche plus help

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L'appareil photo ne marche plus help

Message non lupar juliette06 » Dim 14 Déc 2014 13:57

Bonjour à tous,

Je possède un HTC one mini 2 depuis maintenant 4 mois. Hier j'ai voulu enregistrer une vidéo sur l'application Messenger pour l'envoyer à un contact, seulement il y a eu un bug à l'enclenchement de la vidéo et puis plus rien; messenger me dit : la caméra ne fonctionne plus, fermez toute autre applications de caméra ouverte.
Je suis donc aller sur l'appareil photo ou même snapchat j'ai toujours le même message d'erreur....

Merci d'avance pour votre aide
juliette06
 
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Re: L'appareil photo ne marche plus help

Message non lupar airgobs » Dim 14 Déc 2014 16:08

Bonjour,
Avez-vous redémarrer votre mobile? Si oui alors réinitialisée votre mobile.
Nokia Lumia 920 et Nokia Lumia 1520 - Samsung Galaxy S3 4G
ASUS Transformer Pad TF300 - Dream: Nokia Lumia 2520 sous W8.1

Le règlement du forum est à consulter !
Merci de bien vouloir suivre .

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Re: L'appareil photo ne marche plus help

Message non lupar juliette06 » Dim 14 Déc 2014 16:52

Oui je l'est déjà redémarré, dans quel menu faut-il aller exactement pour cela ? Et je ne risque pas de perdre tous mes données avec la réinitialisation ?
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Re: L'appareil photo ne marche plus help

Message non lupar airgobs » Lun 15 Déc 2014 07:38

Si les données vont être perdu, je vous conseille de sauvegarder vos données avant et de synchroniser vos contacts, sms/mms, etc...
Quelle est votre version d'Android?
Nokia Lumia 920 et Nokia Lumia 1520 - Samsung Galaxy S3 4G
ASUS Transformer Pad TF300 - Dream: Nokia Lumia 2520 sous W8.1

Le règlement du forum est à consulter !
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Re: L'appareil photo ne marche plus help

Message non lupar juliette06 » Lun 15 Déc 2014 14:40

J'ai la version 4.4.2 KitKat
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Re: L'appareil photo ne marche plus help

Message non lupar airgobs » Lun 15 Déc 2014 15:57

Vous pouvez aussi vérifier que l'option "Sauvegarder mes données via Google" dans vos Paramètres < Sauvegarde & Réinitialisation est bien cochée. Si tout cela ne fonctionne pas : tentez une réinitialisation aux paramètres d'usine.
Nokia Lumia 920 et Nokia Lumia 1520 - Samsung Galaxy S3 4G
ASUS Transformer Pad TF300 - Dream: Nokia Lumia 2520 sous W8.1

Le règlement du forum est à consulter !
Merci de bien vouloir suivre .

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